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Community license

  • 1.  Community license

    Posted Mar 22, 2022 12:59 PM

    Good afternoon,

     I have a question that I was wondering if anyone could help me with.

     I am trying to get a community license for FortiSOAR. I registered a few days ago but haven't heard anything back yet. Do I need to do anything prior to getting a license?

     Also, after the trial period, is the community version still free to use with limited functionality or would I totally lose the ability to use the platform after the trial expires? Please advise. Thanks!

  • 2.  RE: Community license

    Posted Mar 24, 2022 10:25 AM

    Thank you for the question. May I ask are you an existing Fortinet customer? Also, where did you submit for a community edition to help me track down the request? 



  • 3.  RE: Community license

    Posted Mar 26, 2022 04:45 AM
    Hey John,

    I am not a Fortinet customer. I am doing an independent review of several SOAR platforms. I have already tested a couple other vendors (Demisto/XSOAR, Phantom, Siemplify) and Fortinet is next on my list. Is there a requirement that you have to be an existing or potential enterprise customer to use the community version?

  • 4.  RE: Community license

    Posted Mar 26, 2022 05:01 AM

    Oh and I submitted the original request via the web portal here:

    I'm attaching a screencap of what the page looked like at the time of registration since I now get a 404 message when trying to visit that site. I'll also attach the original email I got telling me that someone from Fortinet would get back to me regarding my request. Thanks!

  • 5.  RE: Community license

    Posted Apr 05, 2022 02:25 PM
    Good afternoon John,

    Is there any update on this?

  • 6.  RE: Community license

    Posted Jun 10, 2022 04:45 AM
    To my knowledge, there is a Trail LIC you can acquire via these steps 

    From version 7.0.0 onwards, you get a free trial license for an unlimited time for FortiSOAR per FortiCare account, i.e., if you have a FortiCare account, you can get FortiSOAR for free and for an unlimited time, but in a limited context. This license is an "Enterprise" type license and is restricted to 3 users using FortiSOAR for a maximum of 200 actions a day.

    I hope this helps.

    👨‍💼 Adonis Sardinas
    🌎 Systems Engineer - Latin America & Caribbean
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  • 7.  RE: Community license

    Posted 22 days ago
    Hey Adonis,

    Thanks for the info! I will be sure to set myself up with a trial as per the instructions above. Much appreciated!