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This should say Fortimail, The Secure Email Gateway

  • 1.  This should say Fortimail, The Secure Email Gateway

    Posted 09-18-2015 05:54

    I love this device and have slowly learned some of its secrets.  However, I still need help.

    It is filtering and quarantining too many PDF files.



  • 2.  RE: This should say Fortimail, The Secure Email Gateway

    Posted 09-18-2015 07:13

    Hey David,

    As you no doubt know, you can open a ticket with Fortinet TAC so that they may review your configuration.

    That said, are you able to provide us with some detail as to what cause FortiMail has raised to state that the PDF should be blocked? You may find that information in the quarantine section for any of those specific PDF that were denied.

    --

    Mathieu Nantel - NSE4, CCIE 24349

    Principal System Engineer / Consultant Technique Senior, Office of the CTO



  • 3.  RE: This should say Fortimail, The Secure Email Gateway

    Posted 09-21-2015 03:53

    I was hoping for a quick answer.

    X-FEAS-ATTACHMENT-FILTER:  filetype application/octet-stream filename 2178-97-28.pdf

    This is the message as to why it got quarantined.

    DAve



  • 4.  RE: This should say Fortimail, The Secure Email Gateway

     
    Posted 09-21-2015 12:26

    It has been changed to reflect this feedback.