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IPsec tunnel timeout problem

  • 1.  IPsec tunnel timeout problem

    Posted Oct 10, 2022 11:47 PM

    I have an ipsec tunnel to a meraki MX and users behind the MX are complaining sometime that they cannot reach the resources back behind the fortigate. We solve this immediately by doing a ping from one of the servers behind the fortigate to the local network behind the MX. So basically if we have a continuosely ping the users will never experience connection problem, but without it the tunnel seems to go down. I have recreated the tunnel, I have enabled auto-negotiate but still the same issue. 

    Has anyone had this problem before?

    BR Nik